Shipping and delivery
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Last updated: 23 September 2026
All our cheese is shipped vacuum-packed. This keeps it in good condition in transit and stops it from drying out.
Delivery time
Ordered on a working day before 14:00? Then your order will normally reach you within 48 hours in the Netherlands and Belgium. We ship on working days; nothing is shipped at weekends or on public holidays. Delivery to other countries takes longer; how long depends on the country.
These delivery times are an indication. If the carrier is delayed, we will let you know as soon as possible.
Carriers
- The Netherlands and Belgium: Trunkrs. Trunkrs delivers in the evening on working days.
- All other countries: PostNL.
As soon as your order is on its way, you will receive an email with the shipment details.
Shipping costs
| Country | Shipping costs | Free from |
|---|---|---|
| Netherlands | € 5.95 | € 49.95 |
| Belgium | € 6.95 | € 49.95 |
| Germany | € 7.50 | € 49.95 |
| Europe zone 1: Austria, Denmark, France, Italy, Luxembourg, Spain | € 12.50 | € 99.00 |
| Europe zone 2: Czechia, Finland, Hungary, Ireland, Poland, Portugal, Slovakia, Slovenia, Sweden | € 17.50 | € 175.00 |
| Europe zone 3: Bulgaria, Croatia, Estonia, Greece, Latvia, Lithuania, Romania | € 22.50 | – |
Free shipping is applied automatically at checkout as soon as your order total reaches the threshold. Would you like to order to a country not listed here? Get in touch and we will look into the options.
Your address
When ordering, please give your full address, including your house number and any addition to it. That way your parcel will arrive without delay.
Parcel damaged or not received?
Contact us at klantenservice@kaasdok.nl or on +31 88 738 2025 (working days, 8:00 to 17:00). Until your parcel has been delivered, the risk lies with us. We will sort it out for you with the carrier.